payment policy
Effective Date: January 4, 2025
At Smarthato Car Accessories, we strive to provide a secure and convenient shopping experience. This Payment Policy outlines the methods and conditions under which payments for purchases on smarthato.com are accepted. By making a purchase on our website, you agree to the terms of this policy.
1. Accepted Payment Methods
We offer various secure payment options to make your shopping experience convenient:
- Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: For those who prefer using PayPal, we provide a secure and quick checkout option.
- Other Secure Payment Methods: Depending on your location, we may offer additional secure payment gateways.
Payments are processed through trusted, third-party providers who ensure that your personal and payment information is kept secure.
2. Payment Processing
Your payment is processed when you complete the checkout process on our website. Once your payment is successfully processed, you will receive an email confirmation of your order. If we encounter any issues with your payment, we will contact you promptly to resolve the issue.
Orders are only processed after full payment has been received. If there are any issues or delays with processing, we will notify you accordingly.
3. Payment Security
Smarthato Car Accessories employs industry-standard security measures to protect your payment information. We use SSL (Secure Socket Layer) encryption to secure all transactions on our website. This ensures that your credit card and personal details are transmitted safely.
We do not store your payment information on our servers. All sensitive data is handled through secure third-party payment processors.
4. Taxes and Additional Fees
The prices listed on smarthato.com do not include taxes or shipping fees. Applicable sales tax will be added to your order based on your shipping address, and the tax amount will be calculated at checkout.
Shipping fees will be calculated separately, depending on your location and the items in your order. All fees, including tax and shipping, will be clearly displayed during the checkout process before you complete your purchase.
5. Currency
All transactions are processed in U.S. dollars (USD). If you are shopping from outside the United States, your credit card provider or payment method may charge you in your local currency, and the exchange rate will be determined by your bank or payment service.
6. Payment Authorization
Once you place an order, we will authorize your payment to ensure there are sufficient funds available. Authorization does not guarantee that the payment will be processed, as payment can be declined for various reasons, such as incorrect payment information or insufficient funds.
In such cases, we will notify you immediately and request that you provide an alternative payment method.
7. Order Cancellation
If you wish to cancel or modify your order after the payment is processed, please contact our customer service team immediately. Orders can be canceled or modified before they are shipped. Once an order has been shipped, it cannot be canceled, and you will need to follow our Return and Refund Policy.
8. Payment Disputes
If there are any issues or disputes with your payment, such as fraudulent charges or unauthorized transactions, please contact us as soon as possible. We will work with you to resolve the issue and provide assistance in accordance with our refund and return policies.
9. Contact Us
If you have any questions or concerns regarding our Payment Policy or the payment process, please don’t hesitate to reach out to us:
- Email: info@smarthato.com
- Phone: (248) 347-0026
- Address: 21045 Woodland Glen Dr #201, Northville, Michigan
We are here to assist you and ensure a smooth and secure shopping experience at Smarthato Car Accessories.
Thank you for shopping with Smarthato Car Accessories! We appreciate your business and strive to make your purchase process as seamless as possible.