Sales Policy

Effective Date: January 4, 2025

At Smarthato Car Accessories, we strive to provide a seamless and enjoyable shopping experience for all of our customers. Our Sales Policy outlines the terms and conditions under which you can purchase products from our website. Please read this policy carefully to ensure a smooth transaction.


1. Order Placement

When you place an order with Smarthato Car Accessories, you are agreeing to the terms outlined in this Sales Policy. Once your order is placed, you will receive an email confirmation with the details of your purchase. Please ensure that all information provided, such as shipping address and payment details, is accurate to avoid any delays.


2. Pricing and Payment

All prices listed on our website are in U.S. dollars and are subject to change without notice. We accept various payment methods, including credit and debit cards, PayPal, and other secure online payment options. Full payment is required before your order is processed and shipped.

Prices do not include taxes, shipping, or other additional charges. The final price, including taxes and shipping fees, will be displayed at checkout before you confirm your order. Smarthato Car Accessories reserves the right to modify prices or offer discounts at any time.


3. Order Confirmation and Processing

After you place your order, we will send you an email confirming the details of your purchase. Please review your order and contact us immediately if there are any discrepancies. Once the order is processed and shipped, we will notify you with tracking details. Orders are typically processed within 1-2 business days, excluding weekends and holidays.

If any of the items in your order are out of stock, we will contact you and offer an alternative or a full refund.


4. Shipping and Delivery

We offer a variety of shipping options to cater to your needs. Shipping costs will be calculated at checkout based on your location and the items in your order. Standard shipping typically takes 5-7 business days, while expedited options are available for faster delivery.

For international orders, additional shipping fees and customs duties may apply. Please check our Shipping Policy for further details on international shipping.


5. Sales Tax

Sales tax will be added to orders where applicable, based on your shipping address. Tax rates vary by state and jurisdiction, and the applicable rate will be calculated during the checkout process. Smarthato Car Accessories complies with all relevant tax laws and collects the necessary taxes for orders in applicable regions.


6. Order Cancellations

If you wish to cancel your order, please contact us as soon as possible. Orders can be canceled before they are shipped. Once an order has been shipped, it cannot be canceled and will be subject to our Return and Refund Policy.


7. Discounts and Promotions

From time to time, we may offer discounts, special promotions, or coupon codes. These offers are subject to terms and conditions, and the eligibility for each promotion will be outlined at the time of the offer. Promotions cannot be combined unless otherwise stated.

Please note that any discounts or promotions applied to an order are non-transferable and may be subject to change.


8. Customer Support

Our customer service team is available to assist with any questions or issues you may encounter during the sales process. If you need help with an order or have questions about our products, feel free to contact us via:

  • Email: info@smarthato.com
  • Phone: (248) 347-0026
  • Address: 21045 Woodland Glen Dr #201, Northville, Michigan

We are committed to providing a smooth and efficient shopping experience, and our team is always ready to help.


9. Refunds and Returns

If you are not satisfied with your purchase, you may return it following the guidelines in our Refund and Return Policy. Products must be unused and in their original condition for a full refund. Shipping costs for returned items are the responsibility of the customer unless the item is damaged or incorrect.


10. Security and Privacy

Smarthato Car Accessories uses SSL encryption to protect your personal and payment information. Your data is safe with us, and we are committed to ensuring your privacy. For more details, please review our Privacy Policy.


Thank you for shopping with Smarthato Car Accessories! We look forward to providing you with high-quality car accessories that enhance your driving experience.